top of page
Frame 5.png
Writer's pictureWirex Academy

5 Steps to Protect Your Account From Hackers


With vast amounts of information stored online, it's more important than ever to keep your financial accounts secure. When using Wirex, there are various measures you can take to protect your account from fraudulent activities. Here's a guide on how to protect your Wirex account.


Step 1: Create a strong password

The first step to protecting your Wirex account is to create a strong, unique password. Your password should be a mix of uppercase and lowercase letters, numbers, and special characters.


Step 2: Enable Two-Factor Authentications

Two-factor authentication (2FA) provides an extra layer of security for your account. You can enable 2FA in the Wirex app by going to: 


Preferences > Security > Two-Factor Authentication.


Wirex supports both Google Authenticator and Authy for 2FA.


Step 3: Create a PIN code and Enable Biometrics

Wirex also offers the option to set a PIN code and enable biometric authentication (e.g. fingerprint or facial recognition) to access your account. This provides an additional layer of security on top of your login credentials. To enable this feature, go to:


Preferences > Security > PIN Code


Then, follow the prompts to create a PIN code and enable biometric authentication.


Step 4: Monitor your Account regularly

It's essential to monitor your account for any unusual activities. If you notice any suspicious transactions or login attempts, contact Wirex Support immediately.


Step 5: Be cautious with emails and messages

Wirex will never ask you to disclose your password, one-time passcode, or other sensitive information. If you receive an email or message that asks for this information, it may be a phishing attempt. Always be cautious and verify the authenticity of the message before responding.

By following these steps, you can help protect your Wirex account from unauthorizsed access and fraudulent activities. Remember to stay vigilant and take action if you notice any suspicious activities. If you experience any issues with any of the steps above, please do not hesitate to reach out to our Customer Support team for assistance. 


Watch the full video: 


Why Wirex?


The Wirex platform offers a range of benefits for users looking to manage their assets and make transactions conveniently. Here are some key benefits our customers rave about:


  • Diversification ✅ We offer 150+ assets

  • Customer Support ✅ Out team is there for your 24/7 

  • Community ✅ We have an incredible community of 6m+ customers over the world

  • Efficiency ✅ Over $20bn transactions processed with us 

  • Trusted ✅ $30m insurance on digital assets

  • Safe and secure ✅  Our infrastructure is regularly tested and PCI DSS Level 1 compliant, which is the highest level possible

  • Cost Effective ✅ Free account, free free foreign exchange, low fees 

  • Convenient ✅ wide range of on-ramp methods and high limits

 

Disclaimer

The information contained herein has been prepared for informational purposes only, and is not intended to provide, and should not be relied on for financial, legal, or investment advice. Wirex and any of its respective employees and affiliates do not provide financial, legal, or investment advice.


The value of cryptoassets may fluctuate significantly over a short period of time. The volatile and unprecedented fluctuations in price may result in significant losses over a short period of time. Any Cryptoassets may decrease in value or lose all its value due to various factors including discovery of wrongful conduct, market manipulation, change to the nature or properties of the Cryptoasset, governmental or regulatory activity, legislative changes, suspension or cessation of support for a Cryptoassets or other exchanges or service providers, public opinion, or other factors outside of our control. Technical advancements, as well as broader economic and political factors, may cause the value of Cryptoassets to change significantly over a short period of time.

2 views

Related Posts

See All

Subscribe to newsletter and start your crypto journey today with Wirex

logo_wirex_academy-white.png
bottom of page